Rugby Mad Dad Mouse Mat

Delivery & Returns

We provide free shipping on all UK orders over £49.

Provided shipping is to an address in the UK, we'll cover the cost of postage and packing when you order more than £49 of our awesome products (please note there's not enough meat on the bone to give you free shipping AND a discount at the same time).

How long does it take to receive my order?

All of our items are proudly custom made and printed on-demand in the UK. Each one is printed fresh for you, then given time for the ink to fully cure before it's quality checked and packed. Most orders ship within 2-3 business days.

How long does delivery take to countries outside the UK?

Shipping times vary by location, and sometimes customs checks and local couriers can add extra time. For the latest delivery estimates and rates, please see our Shipping Rates page.

How can I track my order?

We'll email you a tracking link as soon as your order is about to leave our facility.

What is your Returns Policy?

Although we have a very high level of customer satisfaction and retention, we also recognise that in rare cases, refunds may be requested. We want you to love your purchase, so if you're not 100% satisfied, we accept returns or exchanges within 60 days from the date you received your order. To start a return or exchange, please email us at support@rugbynut.co.uk.

How do I contact you?

If you have any other questions, or something's gone wrong with your order, please get in touch via email at support@rugbynut.co.uk.

Christmas and Other Anniversary Deliveries

We do our utmost to get orders printed in good time, dried, quality checked and then out the door to you. During the run-up to Christmas we put double-shifts on the printing machines and in the warehouse to keep up with the high volume of orders. But we don't have direct control over Royal Mail or the couriers and cannot, therefore, guarantee that orders will be received in time for Christmas, Birthdays or other anniversaries or special dates, and will not issue refunds on that basis. So please make sure that you order in good time.